Safeguarding Your EBT Benefits: Tactics to Dodge Theft and Protect Your Data

Michael Nguyen
Published Sep 10, 2024


The issue of SNAP benefits theft, particularly in California, has escalated, signaling a red alert for Electronic Benefit Transfer (EBT) beneficiaries to fortify their account security against several forms of fraud.
 

Understanding EBT Fraud

 
  • Skimming: This technique involves fraudsters attaching unauthorized devices to card terminals to capture users' card information for illicit withdrawals.
  • Scamming: A deceptive practice where con artists trick beneficiaries into divulging their EBT card digits, confidential PINs, or sensitive personal data, such as Social Security numbers.

Being aware of these fraudulent strategies is crucial for EBT cardholders nationwide.
 

Immediate Steps if Theft Occurs


Should you suspect unauthorized access or theft of your EBT benefits:
 
  • Promptly reach out to EBT Customer Service at the toll-free number, 877-328-9677, or connect with your assigned social worker through 707-253-4511.
  • You're also required to complete and submit a Form EBT 2259 to officially report the incident. In events where cash benefits are misappropriated, a supplementary Form EBT 2259A is necessitated.
 

Proactive Measures to Protect EBT Funds

 
  1. Keep your PIN a secret from everyone and aim for frequent changes, particularly preceding your benefits issuance.
  2. Regularly review your EBT account activities for any anomalies. Change the PIN immediately if discrepancies are detected.
  3. Inspect card readers for tampering before use and cover the keypad while entering your PIN to maintain secrecy.
  4. Be skeptical of any peculiar emails or calls pretending to be from CalWORKs or EBT soliciting your personal information. Verify such communications by directly contacting your local county office.
  5. Exercise caution at ATMs, particularly those appearing unconventional or prompting for multiple PIN entries.
  6. In the unfortunate event of card hacking, notify EBT authorities without delay to deactivate the affected card. Be mindful, however, of the possibility that benefits stolen prior to the report may not be reimbursable.

Additional Safeguarding Tip: Protect your personal information vigilantly; dispose of important documents securely and safeguard your electronic devices against hacking attempts.
 

Conclusion


Staying informed and adopting stringent security practices are fundamental to defending yourself against EBT theft.

Through diligent adherence to safety protocols and swift reporting of suspicious activities, you can efficiently secure your benefits from unauthorized infiltrations into your EBT account.

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